Oliver Wyman

Technical Specialist - Generalist

Date Posted:             10/9/2019

Office/region:          Atlanta, GA / Fort Worth, TX

Practice Group:       All

Reports to:                Vice President


Job Overview:

Oliver Wyman CAVOK provides technical consulting and services to the aviation, rail, and energy sectors. An Oliver Wyman CAVOK Specialist will often relate to one of the sectors but multi-sector experience is a plus. This position will include the opportunity to receive and contribute in all focus areas that OWC brings to the aviation industry. Focus Areas Include:

  • Certification, Compliance, Quality & Safety
  • IT Enterprise Solutions
  • MRO Market Intelligence
  • Operational Improvement & PMO
  • Mx Programs & Planning
  • Engineering & Reliability
  • Technical Data & Records
  • Fleet Management & Aircraft Transactions
  • Helicopters and UAS
  • Training

As such, Oliver Wyman CAVOK provides comprehensive technical advisory support and services that relate to safe, reliable, and cost-effective operations in the sector. Knowledge of industry or cross industry best practices, process evaluation/improvement methodologies, and project management are important competencies as well.


Key Responsibilities:

  • Develops technical solutions of complex problems for client management to optimize customer operations
  • Resolve emergent needs and regulatory compliance issues. Researches, analyzes and develops new maintenance and operations solutions based on design review and analysis of recurring product support data utilizing field experience and internal consultations
  • Familiarity with pertinent regulatory and operational requirements, control processes, associated documents and ability to understand and exercise applicable provisions of client’s policies and procedures
  • Presents solutions (e.g. engagement presentations) to others in creating positive customer interface. Initiates customer feedback on effectiveness of services and products
  • Assists with complex implementation of recommended action plans to assure effective and efficient change management and resulting client improvements
  • Often required to provide project management for client initiatives to assure accountability for both client and CAVOK requirements
  • Responsible for appropriate sector responsibilities
  • Maintain thorough and consistent client communication and support to ensure satisfactory delivery of agreed product suite
  • Travel nationally and internationally, as required, to support clients


Education and Experience:

  • Bachelor’s degree from an aviation program through an accredited university,  


Skills and Attributes:

  • Strong analytical skills
  • Effective written and verbal communication skills
  • Effective time management and organization skills
  • Customer Service oriented with ability to adapt to a fast paced and changing work environment
  • Must be able to interface professionally, credibly, and objectively with colleagues and clients
  • Team player
  • Self-directed and willing to take initiative
  • Resourceful; able to solve problems with minimal supervision
  • Exhibits attention to detail and is a champion for accuracy and quality


How to Apply:


With more than 2,900 professionals in over 40 cities around the globe, Oliver Wyman is the leading management consulting firm that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, organizational transformation, and leadership development.  The firm helps clients optimize their businesses, improve their operations and risk profile and accelerate their organizational performance to seize the most attractive opportunities.  Oliver Wyman is part of Marsh & McLennan Companies [NYSE: MMC].

For more information, visit www.oliverwyman.comwww.cavokgroup.com

Oliver Wyman’s Aviation, Aerospace & Defense practice works with OEM’s, commercial passenger and cargo carriers, MRO’s other service providers, and government entities to develop and implement business growth strategies, improve operational efficiencies, and maximize organizational engagements for aviation, aerospace, and defense clients over the past five years, and have consulted to nearly three quarters of the Fortune 500 firms in these sectors.  The practice serves the industry worldwide with consultants based in the Americas, Europe and the Middle East.

Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 60,000 employees worldwide and annual revenue of approximately $13 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 100 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity. Oliver Wyman is an equal opportunity employer.

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