James Murray-Smith

Director - Operational Excellence & IT Systems Implementation
James Murray-Smith specializes in operational improvement practices and has over 30 years' experience as an aviation professional.

Mr. Murray-Smith has a proven track record in supply chain management, engineering and maintenance, continuous improvement as well as experience in MRO market analysis and benchmarking. His completed engagements span across the aviation, MRO, and rail industries. 


Prior to joining Oliver Wyman CAVOK, Mr. Murray-Smith was the Vice President of Safety, Security, and Compliance for a major independent UK airline. His responsibilities included the Safety Management Systems (SMS), medical services, security, compliance and risk management. In addition, he held responsibility for the airline's facilities and property portfolio across the United Kingdom.


Mr. Murray-Smith holds an SC Security Clearance from the United Kingdom Government. He is a certified Six Sigma Green Belt  with a developed understanding of LEAN principles. He studied at City University and achieved a 2:1 in Air Transport Engineering, BSc Hons.